Player Protection Programme

Responsible Gaming
at 98pkr

At 98pkr, we genuinely believe that gaming should stay fun. Whether you are betting on PSL matches in Lahore, spinning slots in Karachi, or playing live casino in Islamabad — the moment it stops being enjoyable, it is time to take a step back. This page gives you every tool and resource you need to stay in control.

21+
Strictly 21 and over only. 98pkr does not permit any person under the age of 21 to register or play on the platform. Age verification is mandatory for all accounts. If you are under 21, please leave this site immediately.
Safe & Responsible
Gaming
21+
Minimum Age
Requirement
24/7
Support Available
in Urdu & English
5
Self-Control
Tools Available
0
Tolerance for
Underage Play
Free
All Responsible
Gaming Tools

Our Core Responsible Gaming Principles

98pkr is built on six foundational commitments to player safety. These are not marketing slogans — they are operational standards enforced across every corner of the platform.

Strict Age Verification
Every new 98pkr account goes through mandatory age and identity checks during KYC. We verify against CNIC data to confirm that every player is 21 or above before they can deposit or play any game — cricket betting, slots, bingo, or live casino included. No exceptions, no shortcuts.
Deposit & Loss Limits
Players can set daily, weekly, or monthly deposit limits and loss limits directly from their 98pkr account settings. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours — protecting you from impulsive decisions made in the heat of the moment.
Self-Exclusion Programme
If you feel you need a break, 98pkr's self-exclusion tool lets you lock your account for a period of your choosing — from 24 hours right up to a permanent closure. During a self-exclusion period, you will not receive any promotional communications from 98pkr and your account access is fully suspended.
Session Time Reminders
Long gaming sessions can slip by unnoticed. 98pkr lets you configure session time alerts that notify you at regular intervals — every 30 minutes, 1 hour, or 2 hours — so you stay aware of how long you have been playing. You can also set hard session time limits that automatically log you out.
Reality Check & Activity Reports
Your 98pkr account dashboard gives you a full view of your gaming history — total deposits, withdrawals, net win/loss, time spent, and game-by-game breakdowns. Honest numbers help you make honest decisions. We show you the real picture, not a filtered one.
24/7 Bilingual Support
Our support team in Karachi is available around the clock via live chat, in both English and Urdu. If you are worried about your own gaming or a family member's, reach out directly — our team is trained to handle responsible gaming conversations with sensitivity and without judgment.

Self-Control Tools — How They Work

All responsible gaming tools on 98pkr are free, instant to activate, and available inside your account settings at any time. Here is a step-by-step breakdown of each tool.

01
Deposit Limit
Go to Account → Responsible Gaming → Deposit Limit. Choose a daily, weekly, or monthly cap in PKR. The new limit is active immediately. To increase a limit, a 24-hour waiting period applies — to decrease it, the change is instant. JazzCash and EasyPaisa deposits are both covered under this cap.
02
Wagering & Loss Limit
Set the maximum amount you are comfortable losing across all games — cricket bets, slots, bingo, or live casino — within a given timeframe. Once your loss limit is reached, the platform will not allow any further bets until the limit resets or you contact support to review it after the cooling-off window.
03
Cooling-Off Period
A cooling-off period is a short, temporary break from the platform — from 24 hours up to 6 weeks. During this period, your account is restricted and you will not receive bonus or promotional messages from 98pkr. Unlike full self-exclusion, a cooling-off period ends automatically after the time you select.
04
Self-Exclusion
For a more serious break, self-exclusion locks your account for a minimum of 6 months, with options extending to 1 year, 3 years, or permanently. During self-exclusion, your account cannot be reopened early under any circumstances. Any remaining balance is processed for withdrawal to your JazzCash or EasyPaisa account.
05
Session Time Limit
Set a hard cap on how many hours per day or per session you can spend on the 98pkr platform. When the session limit is reached, you are automatically logged out. You can also configure pop-up reminders at intervals so you stay conscious of time — a simple but very effective tool for maintaining healthy gaming habits.
06
Reality Check Notifications
Enable reality check pop-ups that appear during active gaming sessions at your chosen interval. Each notification shows you how long you have been playing, your net result for the session, and gives you the option to continue or end the session. Small prompts like this genuinely help prevent time-blind gaming behaviour.

Recognising Problem Gambling

Problem gambling can affect anyone — from occasional players in Faisalabad to regular bettors following PSL season. It does not always look like what you expect. The signs can be subtle, and they often develop gradually over weeks or months.

98pkr encourages every player to regularly check in with themselves using the questions below. If you find yourself answering "yes" to several of them, we strongly encourage you to use our responsible gaming tools or speak to our support team immediately.

Important Notice
Gambling is not a way to earn income or solve financial problems. Every game on 98pkr — including cricket betting, slots, and live casino — is designed for entertainment. The house always has a mathematical edge. Never gamble with money you cannot afford to lose, and never chase losses by placing larger bets.

Self-Assessment Checklist

If you answer "yes" to three or more of these, please reach out for support.

Do you find yourself thinking about gambling even when you are not playing?
Have you ever lied to family or friends about how much time or money you spend on gaming?
Do you chase losses — betting more to try to win back money you have already lost?
Has gambling started to affect your relationships, work, or studies?
Do you feel restless, irritable, or anxious when you try to cut back or stop?
Have you borrowed money or sold belongings to fund your gaming?
Do you continue gambling even after deciding to stop?

Protecting Young People

Keeping minors away from online gaming is a shared responsibility. 98pkr takes a zero-tolerance approach — and we ask parents and guardians across Pakistan to join us in this effort.

Age Verification
Mandatory CNIC Check
Every 98pkr account must pass CNIC-based identity verification confirming the holder is 21+. Accounts that cannot be verified are suspended before any gaming activity is permitted.
Parental Controls
Device-Level Filtering
We recommend parents install parental control software on shared devices in the household. Ask our support team for guidance on filtering tools that can block gaming sites at the device or router level in Pakistan.
Report a Minor
Instant Account Suspension
If you suspect a minor is using the 98pkr platform — whether a child in your household or otherwise — contact our 24/7 live chat immediately. We will suspend the account for investigation within minutes of a valid report.
Secure Your Account
Password & 2FA Protection
Use a strong, unique password for your 98pkr account and enable two-factor authentication. Never share your login credentials with anyone — including family members — to prevent unauthorised access by underage individuals.

98pkr's Commitment to Safe Play

Responsible gaming is not a checkbox exercise at 98pkr — it is embedded in how we operate. Our platform is licensed under an international gaming authority that mandates active responsible gaming policies as a condition of the licence. That means our responsible gaming tools are not optional extras; they are core platform features that we are required to maintain, test, and improve continuously.

We serve players across every major city in Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar. We understand that gambling habits and financial situations vary widely across these communities. That is why our responsible gaming tools support limits in Pakistani Rupees (PKR), and our support team communicates fluently in both English and Urdu so no player is left without help simply due to a language barrier.

Licensed and Regulated: 98pkr operates under an international gaming licence with active responsible gaming compliance requirements. Our RNG games are independently certified for fairness. We are not a peer-to-peer exchange — we are a regulated operator with real accountability.

We actively monitor account-level gaming patterns using algorithmic tools designed to flag behaviour consistent with problem gambling — unusually rapid bet escalation, late-night extended sessions, rapid redepositing after losses. When our systems flag an account, a member of our responsible gaming team reaches out proactively to check in with the player. This is not surveillance — it is genuine care.

We never market 98pkr as a way to make money. Every piece of promotional content on this platform is reviewed to ensure it does not misrepresent the nature of gambling or target vulnerable individuals. Responsible gaming messaging — including the 21+ badge and gambling harm warnings — is displayed across the site including on every bonus and promotion page.

If you need to talk to someone right now, our live chat team is available 24/7 and is trained to assist players who are worried about their gambling. You can also email us at [email protected] with "Responsible Gaming" in the subject line for a direct response from our player welfare team. Please do not hesitate — there is no shame in asking for help, and our team will treat your conversation with complete confidentiality.

Golden Rules of Safe Play

Only gamble with money you can genuinely afford to lose.
Set a budget before each session and stick to it — always.
Never chase losses. A loss is a loss — accept it and move on.
Take regular breaks — step away for at least 10 minutes every hour.
Do not gamble when you are emotional, stressed, or under the influence.
Keep gaming as entertainment — not as a financial strategy.
Get Support Now

Our responsible gaming team is available 24/7. Reach out via live chat from any page on 98pkr, or email us directly.

[email protected]

Subject line: Responsible Gaming

Play Smart. Play Safe. Play 98pkr.

Gaming on 98pkr is meant to be fun — not a source of stress. If you are ready to play, set your limits first and enjoy every session knowing you are in control. From PSL cricket bets to live casino action, 98pkr has Pakistan's most trusted gaming experience ready for you.

Join 98pkr — Play Responsibly Read Our FAQ

21+ only. Gambling involves financial risk. Please gamble responsibly. If gambling is causing you harm, use the self-exclusion tools in your account or contact our support team immediately.